Press Coverage

In this episode of Startup Hustle, Matt DeCoursey and Shelby Sanderford, Founder & CEO of DOCPACE talk about the hesitations that come along in the entrepreneurial journey, and the benefits to adopting the hurry up and fail mindset.

- Guest on Startup Hustle with Host Matt DeCoursey

No one likes to spend more time in a doctor’s waiting room than necessary. DOCPACE aims to solve that pain point. Essentially a queue management software, DOCPACE uses predictive analytics to increase scheduling efficiency and decrease staff workload.

- Startup Hustle

Listen in for Shelby Sanderford in conversation with This Week in Health Tech Vik Patel.

- Guest on This Week in Health Tech

"We are using advanced data science to manage care coordination for Healthcare Providers, which ultimately helps maximize patient throughput and minimize patient wait time."

- Guest on HealthTech Hour

Most people know what it's like to wait in a doctor's office. It's one of the key drivers of patient dissatisfaction, but we've come to think of it as a necessary evil. Shelby Sanderford, founder and CEO of DOCPACE, believes sitting in a doctor's office is completely unnecessary. Listen as she describes how doctors may be able to eliminate waiting rooms altogether.

- The Healthcare Solutions Project

“Founder Shelby Sanderford said, “It was a joy to share the progress DOCPACE achieved this year at the IDEApitch Winter Showcase. I see DOCPACE as a channel to help people; a path through which medical logistics and outcomes can be improved for Doctors, staff and patients.”

- Silicon Bayou

“As a result of low Patient Satisfaction scores, organizations can lose millions of dollars through their Medicare Reimbursement. I was shocked. Even more surprising was the fact that wait time was the largest contributor to the online rating/scoring platforms. Eliminate wait time and increase satisfaction… save a lot of lost revenue. It seemed so obvious.”

- Silicon Bayou

“In this, our annual women’s issue, Biz New Orleans is honored to share the efforts of six local women who are leading their organizations with the goal of not just surviving, but helping others weather the storm. Whether its pivoting to provide protective gear, petitioning lawmakers for change, or gathering the efforts of a whole industry to help some of the hardest hit, these women are leading with compassion, courage and ingenuity in a time that’s trying not only our region, but the world.”

- Biz New Orleans

“The 12 companies selected for VILLAGEx [including DOCPACE] will be mentored throughout the four-month program by three entrepreneurs in residence who have extensive experience in starting companies and finding the resources necessary to scale.”

- Biz New Orleans Magazine

“The mission of the program is to help businesses that have already proven some success take that success to the next level, benefitting not only the founders and their employees, but also the New Orleans economy and job market as a whole.”

The twelve ventures in the VILLAGEx this year include: Addiguru, Block Lawncare, Blockpad, Culturalyst, DOCPACE, Gilded, Oh Shoot, PeakSeason, Rx Interactive, Inc., SafePush, Unlock’d, and Youni Company.

— Silicon Bayou News

“There was an inability to reach patient satisfaction scores, and that causes these big health systems to lose millions of dollars every year through their Medicare reimbursement,” she says.

- Biz New Orleans Magazine

“Access and efficiency, stemming from misalignment of interests between Providers and Consumers are two of the biggest challenges that exist in the current healthcare market,” says Shelby Sanderford, Founder of DOCPACE. Providers aim to see more patients and patients would like to be seen on time. “The two interests work against each other, so what DOCPACE is doing is allowing Providers to see X number of patients per a day by providing a platform to notify patients of delays in appointment start time. It’s a win-win.”

- Technology Innovators, Top 50 Healthcare Technology CEOs of 2019