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DrChat by DOCPACE® transforms communication by offering a fully HIPAA-compliant messaging via mobile app and optional desktop platform form . It facilitates secure, meaningful exchanges between healthcare care teams and patients, with the ability to download conversations as PDFs for easy submission and compliance with CMS guidelines. 

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Why DrChat by DOCPACE®?

The widespread use of non-HIPAA-compliant SMS messaging poses risks to patient privacy and compliance. The Centers for Medicare & Medicaid Services (CMS) do not consider standard SMS text messaging a HIPAA-compliant platform for secure communication and reimbursement.

Seamless Collaboration Between Care Teams: Healthcare professionals can consult securely with specialists, reducing risks and ensuring HIPAA compliance.

Enhanced Care Team-to-Patient Interactions: Integrate real-time patient data, like EKGs from smart devices, for more comprehensive and meaningful conversations.

Efficient Practice Management: Track and manage all communications for billing and compliance, with built-in privacy protections for full peace of mind.

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For Providers

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HIPAA-Compliant: DrChat ensures patient data security with advanced encryption and compliance with HIPAA regulations.

Remove EHR Barriers: Seamlessly connect across systems with DrChat’s secure, HIPAA-compliant platform.

Improved Care Coordination: Secure communication keeps care teams aligned on patient plans, test results, and progress.

Facilitating Continuity of Care: Enables smooth transitions by ensuring patient history and care needs are accurately shared.

 

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For Practices

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Centralized Communication Hub: One platform for all patient interactions, boosting response times and satisfaction.

Trackable Visits for Billing: Document and categorize communications for accurate billing of virtual care.

Efficient Workflow Management: Streamline patient communications to prioritize urgent messages and improve care delivery.

Confidential and Trustworthy: DrChat’s secure platform ensures patient conversations are private, building trust by meeting the highest standards for data protection.

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For Patients

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Direct Communication: Communicating with your patients is now simpler than ever—no more emails, no more patient portals. Just send and receive texts through the app.

Secure Sharing: Seamlessly collect photos, health data, and provide answers to your patients’ questions in real-time

Access to Care Team: Easily direct specific questions to your entire care team to ensure patients receive quick, accurate responses.

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Billing with DrChat by DOCPACE®

To support billing for virtual consultations, DrChat by DOCPACE® offers features that track and document interactions:

Trackable Visits for Billing: Each communication within DrChat by DOCPACE® can be documented and categorized as a virtual visit. This systematic tracking ensures that providers can accurately bill for their time and consultation services. 

Documentation and Categorization: The platform allows providers to document the details of each interaction, including the nature of the consultation and the time spent. This information is essential for billing purposes and maintaining comprehensive patient records.

Downloadable PDF Reports: DrChat by DOCPACE® enables providers to generate and download PDF reports of communication logs. These reports can be used for billing, auditing, and record-keeping, ensuring that all interactions are well-documented and easily accessible.

By integrating these features, DrChat by DOCPACE® streamlines the process of billing for virtual consultations, ensuring that healthcare providers are compensated for their services while maintaining compliance with regulatory standards.

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Performance Analytics

Receive actionable data to optimize provider schedules, reduce inefficiencies, and maximize revenue.

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Practice Coordination

Improve schedule adherence by ensuring patients arrive on time and providers stay on track with real-time updates and alerts.

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On average, each full-time provider using DOCPACE® unlocks...
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Minutes Saved Daily 
25% reduction in no-shows

in Added Monthly Revenue*
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Reduction in No-Shows
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Results: 
Consistent, Meaningful Impact

On average, each full-time provider using DOCPACE® unlocks:
*Based on DOCPACE® users who complete 300+ patient visits per month and a set reimbursement rate of $100 per visit.
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Calculate Your ROI with DOCPACE®

Discover how DOCPACE® can transform your practice by reducing no-shows, saving valuable time, and boosting your bottom line. Simply make your selections in the ROI calculator to see the potential impact on your practice in real-time.

Unlock the full value of optimized patient flow with DOCPACE® today!
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60-Day Risk-Free Evaluation Period

We believe in the value of DOCPACE®, which is why we offer a risk-free, 60-day evaluation period with no upfront costs. Test our platform, experience the benefits, and decide for yourself.

 

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Reduction in No-Show's

DOCPACE®’s AI-powered platform helps practices reduce no-shows by 25% through predictive analytics that optimize scheduling. By identifying patients at high risk of missing appointments, DOCPACE® sends personalized reminders and adjusts appointment times to ensure better attendance. This reduction in no-shows leads to increased revenue and more efficient practice operations.

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Minutes Saved Daily

DOCPACE saves practices an average of 30 minutes per day by streamlining patient flow and optimizing schedules. The platform uses real-time data to identify inefficiencies, allowing staff to focus on high-priority tasks instead of managing delays. This time savings improves productivity and enhances the overall patient experience.

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Monthly Revenue Added per Provider*

DOCPACE® helps practices generate an additional $1.9K in monthly revenue per provider* by reducing no-shows and filling schedule gaps. The platform’s AI-driven tools ensure more appointments are kept, allowing providers to see more patients without increasing workload. This revenue boost comes from maximizing practice efficiency and improving patient retention.

*Based on DOCPACE® users who complete 300+ patient visits per month and a set reimbursement rate of $100 per visit.